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Christmas trees will be picked up the same day as your trash and recycling. Trees MUST be bare - NO TINSEL/ORNAMENTS/ PLASTIC BAGS, ETC. and left at the curb. Discarded trees will be picked up until January 30th. After that date you will need to bring your tree to the transfer station for disposal.

Payment for Bulk Trash:

We now accept credit card payment for bulk trash. Please bring your valid ID with your credit card payment. As a friendly reminder we NO LONGER accept cash or money orders as payment for bulk trash appointments.

New procedure for accessing the Residential Waste Drop Area:

New Haven residents no longer need coupons to access the Residential Drop Off Area. Instead, present your ID (New Haven address required) when you arrive, and the attendant will scan your ID.
If you do not have an ID with a New Haven address, please visit Vital Statistics at 165 Church St, 1st Floor, Suite 154 to obtain an Elm City Resident Card. Click here for additional information.
If needed college students can visit the office (424 Chapel St, Suite 170) with their student ID to obtain a courtesy pass to access the residential waste drop off area.
CLICK HERE FOR SOME QUICK FACTS.

Trash & Recycling Toters

Please remember to move Trash and Recycling toters to a secure location alongside or behind your residence after pick up.

If you need to report a missing toter please call Resident Services at 203-946-7700. We do maintain a waitlist. While you are waiting for trash toters to be replaced, you can place your trash bags curbside for disposal. If you are missing a Recycling toter, you can use a cardboard box to hold the recyclables between collections. Crews will empty both on your regularly scheduled refuse day if they are left out at the curb for pick-up.

We do not pick up construction materials. Likewise, only recyclable items will be emptied. To see what is and isn’t recyclable please visit our Recycling page.

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