During the current COVID-19 public health epidemic the office of Transportation, Traffic, & Parking is closed indefinitely, however our staff are diligently working remotely to reduce the impact of the situation to our operations.
For non-emergency requests to our SIGN, TRAFFIC SIGNAL, STREET LAMP, & PARKING ENFORCEMENT divisions please submit issues via SEECLICKFIX.COM in the appropriate categories. You can also leave a voicemail at (203) 946-8075 to report requests and our staff can enter the information provided into SeeClickFix at our earliest availability.
For temporary no-parking requests, please call our office at (203) 946-8075 and leave a detailed voicemail including your name and telephone number, or email
When returning Meter Bags, please return your bags with a completed copy of this form, to the Hall of Records at 200 Orange Street and leave the bags with the form attached at the security desk. If the form is not completed and returned with your meter bags your order will remain open and you will continue to be charged. We recommend securing the form to your meter bags with a rubber band.
For general non-emergency issues please call the New Haven Police non-emergency line at (203)946-6316. Always remember, in the event of an emergency dial 911.
About the Department
The City of New Haven’s Transportation, Traffic and Parking Department combines elements of traffic safety / engineering, parking management, community and economic development and urban planning. Our goal is to deliver a safe and efficient traffic control system and to continuously integrate sustainable transportation supports and improves the quality of life throughout the City of New Haven and which contributes to the economic growth of the City.
The region’s transportation infrastructure ‐ consisting of highways, railroads, port, airport and public transit systems ‐ is unique for a mid‐sized city. And unique among larger cities in Connecticut, New Haven continues to grow in population and continues to expand its Grand List. The City has made important strides to create jobs in a transit‐ rich, sustainable urban setting. Going forward in a time of increasing urbanization and global climate change, the depth of the transit and non‐ motorized system will become ever more critical to our overall environmental performance and economic growth.
Our department is therefore committed to a bigger and more integrated transit, pedestrian and bicycle ecosystem that connects housing to jobs and people to their community. The department is organized in four groups: Traffic Control, Parking Operations, Safety Guards and Transportation Planning.
Access to adequate transportation options can increase physical activity, reduce stress and help increase family economic security. The department is committed to an equitable transportation system that takes into account our history of transportation planning into a context sensitive, bottom-up approach to deliver a high quality of life for our residents and neighborhoods.