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Snow Removal

About Snow Removal Operations in New Haven

The Department of Public Works is responsible for ensuring that the City’s 231 miles of roadway surfaces are safe and passable. Streets that have one travel lane accessible for a front-wheel-drive car are defined as “passable” even if the street is snow-packed. Streets are defined as “clear” when the pavement is bare, or all travel lanes are open and clear.


Click the above picture for the Emergency Operations Snow Brochure.

In order to get roads open as quickly as possible, DPW operates plowing and snow removal efforts on a 24-hour schedule.


During snow emergencies, the Emergency Operations Center will be opened for storm coordination and communications with a 6”+ snow forecast, and in cases of a lower snow total with other factors such as extreme cold for extended periods, dangerous wind or driving conditions, or other public safety factors.


A parking ban may be declared in the downtown area (Zone A), on all posted snow emergency routes (Zone B), and in residential areas, to assist with snow removal operations. Once declared, a parking ban prohibits parking on both sides of the street in the downtown area, as well as on posted snow emergency routes. During a declared parking ban in residential areas (Zone C), parking is only allowed on the even side of the street. Parking bans also require that no parking is allowed within 25 feet of any intersection, fire hydrant or bus stop.


Residents are encouraged to opt into the emergency notification system

Or call 203-946-8221 (Emergency Operations Center) or 203-946-7669 (Snow Line) 

for direct snow updates and parking ban information.


Violations during declared parking bans may result in ticketing and/or towing. Following these rules during parking bans will greatly assist and maximize DPW’s snow removal efforts:


  • Using off-street parking when possible. If not possible, park all vehicles the even side of the street.
  • Removing snow and ice from sidewalks within 24 hours of the storm’s conclusion. This will also save residents from receiving a violation (Click Here for more information)
  • NOT shoveling/blowing snow from your sidewalks and/or parking spaces into the street 
  • Staying off the roads while plowing is on-going
  • Making sure your snow contractor does not obstruct DPW’s snow removal efforts 
  • Snow Emergency Routes can be found here.

 Post-storm trash and recycling collections - Residents must have all snow removed from on top and around their toters when placing them at the curb for scheduled pick up. If snow-covered, toters will be left full until the next regularly scheduled collection. Be sure to follow any storm-related changes to refuse collections on the city website, See Click Fix alerts, and other media outlets.