Resources, Information & Links

Emergency Information

Basic information for you and your family to be prepared for any emergency >

If you smell gas, suspect a gas leak or carbon monoxide call 911. 
For gas shut off or gas restoration call 1-800-513-8898 Southern Connecticut Gas Company

When you see a fallen wire call 911. To report a power outage:
United Illuminating Company  (or dial 203-499-3333)

When you need food or emergency shelter: (Dial 2-1-1)

If you have discolored or foul tasting water or need the water turned off:
Regional Water Authority (203) 624-6671 or (203) 562-4020 
RWA New Haven Customers
Water Authority Police Hotline: (203) 401-2525

When you see an animal that looks sick or is behaving suspiciously or abnormally:
Animal Control 203-946-8110
Police  203-946-6316 

If you think you may have had physical contact with a sick animal:
Health Department 203-946-8174


Additional Information

Snow Emergency Routes
City of New Haven-Snow Preparedness Information
Chemical Preparedness Information Pamphlet
Hurricane Preparedness Brochure: Tips on dealing with a hurricane
Local Radio and Television Stations
Connecticut Department of Emergency Management
Federal Emergency Management Agency
Department of Homeland Security
American Red Cross Disaster Preparedness for people with disabilities
Heat Wave Information
New Haven Harbor NOAA Tide Gauge 
 Quinnipiac River Tide Gauge (Wallingford)
Mill River Tide Gauge (Hamden)
National Hurricane Center

For more information on the health hazards of extreme heat temperatures, CLICK HERE

Residents with home alarm security systems are reminded that, per City ordinance, they are required to register their alarm systems with the City. Registering your alarm system is free, but there is a $99 penalty for unregistered alarms.


Public Health Concerns: Prevention Tips and Important Information 
Floods: What to before and after
Seasonal Flu and Pandemic Flu and how to prevent getting sick
Food Safety and how to keep food safe in emergencies
Food, Product, and Pet Food Recalls
Extreme Heat and Extreme Cold
Water Shortages and Droughts
Swine Flu/H1N1 Virus 
MRSA ( Methicillin resistant Staphylococcus aureus)
Information about Bedbugs
Information about Scabies